Anti-Harassment & Zero-Tolerance Extortion Policy
Last updated: 21 September 2026
This policy applies to Chandigarh Pets Online operating from 16C, Gold City 2, 3rd, Badala Chowk, Kharar, SAS Nagar, Punjab 140301 · [email protected] · +919056923969.
Anti-Harassment & Zero-Tolerance Extortion Policy
Chandigarh Pets Online (Owned and operated by SMBS MARKETING SOLUTIONS (MSME / Udyam: UDYAM-PB-20-0140498) provisions on extortion and criminal intimidation, the Information Technology Act, 2000, and where a public servant seeks undue advantage, the Prevention of Corruption Act, 1988.
| Documentation | Communications, call records and submission IP logs preserved as evidence. |
| Termination of contact | Further correspondence accepted only in writing through the Grievance Officer or legal process. |
| Platform action | Account suspension and permanent IP blocking across all brand sites operated by Chandigarh Pets Online. |
| Referral | Reported to the appropriate administrative, vigilance or law enforcement authority. |
6. Protection of Our Own Conduct
Across Mohali and Panchkula as well, this Policy binds us too. Our staff must remain courteous and professional at all times. If any representative of Chandigarh Pets Online behaves improperly towards you, report it to the Grievance Officer — such reports are investigated.
For questions about this Anti-Harassment & Zero-Tolerance Extortion Policy:
| Nodal Grievance / Data Privacy Officer | Roja R — Data Privacy Officer & Nodal Grievance Officer |
| Grievance / Support Email | [email protected] |
| Data Privacy / Security Email | [email protected] |
| Helpline | +919065923969 |
| Head Office | 16C, Gold City 2, 3rd, Badala Chowk, Kharar, SAS Nagar, Punjab 140301 |
| Registered Address | 16C, Gold City 2, 3rd, Badala Chowk, Kharar, SAS Nagar, Punjab 140301 |
| Registration Contact Email | [email protected] |
| Registration Mobile | +91 90659 23969 |
| Website Owner | SMBS MARKETING SOLUTIONS |
| Operating Entity (MSME) | SMBS MARKETING SOLUTIONS (MSME / Udyam: UDYAM-PB-20-0140498) |
| Jurisdiction | Courts at Chandigarh / SAS Nagar (Mohali), India (without limiting statutory consumer rights) |
The website www.chandigarhpets.in (and its associated mobile/web applications, hereinafter referred to as "Chandigarh Pets Online" or "Platform") is owned and operated by SMBS MARKETING SOLUTIONS (MSME / Udyam: UDYAM-PB-20-0140498) ("Operator", "Company", "Us", "We", or "Our") under the laws of India, having its registered operating desk at 16C, Gold City 2, 3rd, Badala Chowk, Kharar, SAS Nagar, Punjab 140301.
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