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Accessibility Statement

Last updated: 21 September 2026

This policy applies to Chandigarh Pets Online operating from 16C, Gold City 2, 3rd, Badala Chowk, Kharar, SAS Nagar, Punjab 140301 · [email protected] · +919056923969.

Accessibility Statement

Chandigarh Pets Online (Owned and operated by SMBS MARKETING SOLUTIONS (MSME / Udyam: UDYAM-PB-20-0140498), an internationally recognized set of recommendations for improving web accessibility.

What We're Doing to Improve

We are actively working to enhance the accessibility of Chandigarh Pets Online by:

  • Keyboard Navigation: Ensuring all interactive elements are fully navigable using a keyboard.
  • Clear Layout: Maintaining a predictable and consistent layout to aid navigation.
  • Text Alternatives: Providing alt-text for meaningful images so screen readers can convey the information.
  • Readable Content: Using clear language and maintaining high color contrast for optimal readability.
  • Scalable Text: Allowing users to adjust text size without breaking the site functionality.
  • Regular Audits: Conducting testing to identify and address potential barriers for users with disabilities.

Areas for Ongoing Improvement

Across Mohali and Panchkula as well, while we strive for full accessibility, some areas may still require improvement. We are particularly focused on optimizing our platform for various assistive technologies and enhancing complex interactive elements.

Feedback & Support

Your feedback is crucial to our efforts. If you encounter any barriers while using Chandigarh Pets Online, please contact our support team:

Email: [email protected]

Helpline: +919056923969

We aim to respond to accessibility feedback within 5 business days.

The website www.chandigarhpets.in (and its associated mobile/web applications, hereinafter referred to as "Chandigarh Pets Online" or "Platform") is owned and operated by SMBS MARKETING SOLUTIONS (MSME / Udyam: UDYAM-PB-20-0140498) ("Operator", "Company", "Us", "We", or "Our") under the laws of India, having its registered operating desk at 16C, Gold City 2, 3rd, Badala Chowk, Kharar, SAS Nagar, Punjab 140301.

Accessibility Coordinator

If you require further assistance, you are welcome to contact our organization's accessibility coordinator directly:

Director

Phone: +919056923969

Email: [email protected]

For questions about this Accessibility Statement:

Nodal Grievance / Data Privacy OfficerRoja R — Data Privacy Officer & Nodal Grievance Officer
Grievance / Support Email[email protected]
Data Privacy / Security Email[email protected]
Helpline+919065923969
Head Office16C, Gold City 2, 3rd, Badala Chowk, Kharar, SAS Nagar, Punjab 140301
Registered Address16C, Gold City 2, 3rd, Badala Chowk, Kharar, SAS Nagar, Punjab 140301
Registration Contact Email[email protected]
Registration Mobile+91 90659 23969
Website OwnerSMBS MARKETING SOLUTIONS
Operating Entity (MSME)SMBS MARKETING SOLUTIONS (MSME / Udyam: UDYAM-PB-20-0140498)
JurisdictionCourts at Chandigarh / SAS Nagar (Mohali), India (without limiting statutory consumer rights)
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