Skip to main content
🐾

Loading…

Free health checkup with every pet purchase! Use code FIRSTPET for 5% off

Frequently Asked Questions

Everything you need to know about Chandigarh Pets Online.

General

Chandigarh Pets Online serves our footprint with planned-city advice and seasonal care notes across Chandigarh, Punjab, Himachal Pradesh, Uttarakhand and Jammu and Kashmir.
Handovers in Chandigarh and nearby districts. Message sector/society for a slot.
Reserve online post-call; complete in person. Animals across our footprint are accompanied.
Completed before listing; originals at handover — preview on video if you ask.
Dogs, cats, birds, small animals with weekly churn across Chandigarh, Punjab, Himachal Pradesh, Uttarakhand and Jammu and Kashmir.
Seven days + records. Same-day notice for issues.
Health-window only, with vet proof to the Chandigarh team. No impulse returns.
Pointers to our footprint groomers on request.
WhatsApp from the listing is the monitored channel.
Registration supplied on email request.
Ask with a list for Chandigarh, Punjab, Himachal Pradesh, Uttarakhand and Jammu and Kashmir.
Supplies tracked; animals have a named contact into Chandigarh and across Chandigarh, Punjab, Himachal Pradesh, Uttarakhand and Jammu and Kashmir.
UPI/cards/net banking; totals agreed before debit.
Informal care for return buyers — mention history.
Sign-up link; phone for our footprint handover SMS.
Yes pre-despatch within Chandigarh, Punjab, Himachal Pradesh, Uttarakhand and Jammu and Kashmir.
Not operated by us; referrals possible.
Vet + us same day under the 7-day terms; clinic help in Chandigarh on request.
Yes for Chandigarh, Punjab, Himachal Pradesh, Uttarakhand and Jammu and Kashmir; size carefully.
Our footprint visits are by appointment once the video check is done — walk-ins are not offered.
Referrals and breed-need briefings only.
Quoted figure is binding for stated scope.
Breed-specific WhatsApp notes for our footprint.
Yes, including seasonal feeding notes.
Order-use only; deletable on request when allowed.

Dogs

Where a litter is registered, the paperwork comes with the puppy.
Worth knowing: ask before buying - we will tell you plainly whether a given litter is.
We are happy to talk this through before you reserve.
A large-breed puppy food, portioned to a target weight.
Worth knowing: large-breed formulas control growth rate, which protects the joints.
We are happy to talk this through before you reserve.
Roughly monthly, or when genuinely dirty.
Worth knowing: over-bathing strips the coat and causes more skin trouble than it prevents.
We are happy to talk this through before you reserve.
We sell dogs, not guard dogs.
Worth knowing: a dog kept purely to guard is usually an unhappy dog; temperament is what to select for.
We are happy to talk this through before you reserve.
The core course from around 6 weeks, then rabies, then annual boosters.
Worth knowing: keep the puppy away from public ground until the course is finished.
We are happy to talk this through before you reserve.
Yes.
Worth knowing: teething runs to about six months; without something to chew, it chooses your furniture.
We are happy to talk this through before you reserve.
Take it out after every meal, nap and play session, and reward outside.
Worth knowing: accidents indoors mean you missed a window, not that the puppy is defiant.
We are happy to talk this through before you reserve.
Yes.
Worth knowing: short-coated and small breeds genuinely need it in the north; thick-coated breeds do not.
We are happy to talk this through before you reserve.
Yes.
Worth knowing: size the crate so the dog can stand and turn, no larger.
We are happy to talk this through before you reserve.
Poodle, Shih Tzu, Bichon Frise and Maltese.
Worth knowing: low-shedding is not the same as low-maintenance; these coats need clipping.
We are happy to talk this through before you reserve.
Low-shed breeds rotate through our footprint; book a video meet before you treat any dog as allergen-free.
Work out the cause - boredom, alarm or attention - and address that.
Worth knowing: shouting is read as joining in.
We are happy to talk this through before you reserve.
Yes.
Worth knowing: worth discussing with a vet first, particularly for large breeds.
We are happy to talk this through before you reserve.
12 to 15 years.
Worth knowing: weight control is the main thing that protects that; Beagles overeat given the chance.
We are happy to talk this through before you reserve.
Meet on neutral ground first, both on leads, and keep it short.
Worth knowing: let the resident animal keep its space, food bowl and sleeping spot.
We are happy to talk this through before you reserve.
Where the litter is registered, yes.
Worth knowing: ask before buying and we will tell you what exists for that litter.
We are happy to talk this through before you reserve.
No - they are highly trainable, but they need the work.
Worth knowing: an untrained German Shepherd is a problem precisely because it is intelligent.
We are happy to talk this through before you reserve.
Water, its own food, the vaccination record, a lead and something that smells of home.
Worth knowing: do not change food on a trip.
We are happy to talk this through before you reserve.

Cats

Persian, Maine Coon, Bengal, British and American Short Hair, Himalayan, Bombay and Exotic Short Hair are the ones we see most.
Worth knowing: availability changes weekly, so ask about a specific breed.
We are happy to talk this through before you reserve.
Clumping, unscented litter suits most cats.
Worth knowing: cats dislike perfume more than owners expect; change brand gradually.
We are happy to talk this through before you reserve.
Scoop daily, full change weekly.
Worth knowing: a dirty tray is the most common reason a cat starts going elsewhere.
We are happy to talk this through before you reserve.
No - most adult cats are lactose intolerant.
Worth knowing: cow's milk causes diarrhoea; water is what they need.
We are happy to talk this through before you reserve.
Slowly - separate rooms first, then scent swapping, then supervised meetings.
Worth knowing: rushing this is the single most common cause of long-term tension.
We are happy to talk this through before you reserve.
Kitten-specific food, several small meals a day.
Worth knowing: adult food does not carry the protein and calories a growing kitten needs.
We are happy to talk this through before you reserve.
Hunger, boredom, or something wrong.
Worth knowing: a sudden change in how much a cat vocalises is worth a vet check.
We are happy to talk this through before you reserve.
Yes.
Worth knowing: a top-opening carrier is far easier to load a reluctant cat into.
We are happy to talk this through before you reserve.
Clear eyes, clean ears, a steady appetite and regular litter use.
Worth knowing: changes in drinking or litter habits are the earliest warning signs.
We are happy to talk this through before you reserve.
Yes, with reward - cats learn recall, carrier entry and simple cues.
Worth knowing: they do not respond to correction the way dogs do.
We are happy to talk this through before you reserve.
Yes.
Worth knowing: a metal comb matters more than a brush for a long coat.
We are happy to talk this through before you reserve.
Roughly 50ml per kilo a day.
Worth knowing: many cats under-drink; a bowl away from the food helps.
We are happy to talk this through before you reserve.
Yes - they are large, tolerant and sociable.
Worth knowing: the size means more food, more grooming and more space.
We are happy to talk this through before you reserve.
Yes.
Worth knowing: keep treats under a tenth of daily intake.
We are happy to talk this through before you reserve.
Commonly 12 to 18 years.
Worth knowing: indoor living is the single biggest factor in that number.
We are happy to talk this through before you reserve.

Exotic Birds

Cockatiels, conures, African Greys, macaws, budgerigars and lovebirds among others.
Worth knowing: ask about a species rather than browsing - availability varies.
We are happy to talk this through before you reserve.
Some species mimic - African Greys most notably, then some conures and budgerigars.
Worth knowing: no bird is guaranteed to talk, and buying one expecting it is a mistake.
We are happy to talk this through before you reserve.
Foraging toys, rotated, and time out of the cage.
Worth knowing: a bored parrot screams or plucks; both are hard to reverse.
We are happy to talk this through before you reserve.
Yes - natural light or a proper avian lamp, for vitamin D.
Worth knowing: window glass filters out what they need.
We are happy to talk this through before you reserve.
Some are very - macaws and conures especially.
Worth knowing: if you share a wall, choose a quieter species.
We are happy to talk this through before you reserve.
Budgerigars 7 to 10 years, African Greys 40 to 60, macaws longer still.
Worth knowing: the large species are a lifetime commitment and often outlive their owners.
We are happy to talk this through before you reserve.
No - chocolate is toxic to birds.
Worth knowing: avocado, caffeine and salt are equally dangerous.
We are happy to talk this through before you reserve.
A shallow dish or a light misting, a few times a week.
Worth knowing: let it choose; never submerge a bird.
We are happy to talk this through before you reserve.
Yes, though most parrots do not need it.
Worth knowing: finches and pigeons do; hookbills generally do not.
We are happy to talk this through before you reserve.
Yes.
Worth knowing: introduce it indoors over weeks; never take an unharnessed bird outside.
We are happy to talk this through before you reserve.
Generally no.
Worth knowing: size and temperament differences lead to injury, even between species that look compatible.
We are happy to talk this through before you reserve.
Stay in sight, call familiar words, and put its cage outside with food visible.
Worth knowing: most recoveries happen in the first few hours, close to home.
We are happy to talk this through before you reserve.

Small Animals

Rabbits, guinea pigs, hamsters and occasionally hedgehogs.
Worth knowing: ask about a species; availability varies.
We are happy to talk this through before you reserve.
Yes - a solid-surface wheel, large enough that the back stays straight.
Worth knowing: wire wheels injure feet and a small wheel curves the spine.
We are happy to talk this through before you reserve.
Paper-based bedding with plenty of hay.
Worth knowing: cedar and pine shavings cause respiratory problems.
We are happy to talk this through before you reserve.
No - they are social and do badly kept singly.
Worth knowing: keep at least two, same sex or neutered.
We are happy to talk this through before you reserve.
Spot clean daily, full change weekly.
Worth knowing: a fully stripped cage every day destroys scent marking and stresses the animal.
We are happy to talk this through before you reserve.
Rabbits and guinea pigs need unlimited hay.
Worth knowing: it is the main food, not bedding - the teeth and gut both depend on it.
We are happy to talk this through before you reserve.
No - water baths are dangerous for hamsters.
Worth knowing: a sand bath is what they use to clean themselves.
We are happy to talk this through before you reserve.
With supervision - rabbits dislike being picked up.
Worth knowing: they are better as a watched-and-stroked pet than a carried one.
We are happy to talk this through before you reserve.
5 to 7 years.
Worth knowing: longer than most families expect when they buy one.
We are happy to talk this through before you reserve.
Yes.
Worth knowing: essential - these teeth grow continuously.
We are happy to talk this through before you reserve.
Small amounts of some fruit.
Worth knowing: dwarf hamsters are prone to diabetes and should have almost none.
We are happy to talk this through before you reserve.
Yes.
Worth knowing: line it with familiar bedding for the journey.
We are happy to talk this through before you reserve.
Alarm, or annoyance.
Worth knowing: it is communication; find what startled it.
We are happy to talk this through before you reserve.
Yes.
Worth knowing: guinea pigs cannot make their own vitamin C and must get it daily.
We are happy to talk this through before you reserve.
No.
Worth knowing: rabbits and guinea pigs have different diets and rabbits can injure guinea pigs.
We are happy to talk this through before you reserve.
It is usually recommended.
Worth knowing: it reduces aggression, spraying and, in females, uterine cancer risk.
We are happy to talk this through before you reserve.
A proper harness, never a collar.
Worth knowing: introduce it slowly indoors and never pull.
We are happy to talk this through before you reserve.

Delivery Service

We deliver across Chandigarh, Punjab, Himachal Pradesh, Uttarakhand and Jammu and Kashmir — cities, talukas and localities including Chandigarh, Mohali, Ludhiana, Shimla, Dehradun, Jammu, Srinagar and more. Farther states are special arrangement only.
Accompanied carriers with seasonal caution.
Chandigarh local usually included; districts quoted.
Supplies across our footprint are fulfilled on ordinary parcel timelines — ask if your sector needs a specific day.
Our footprint supply drops commonly land in two to five days; farther districts get an ETA on WhatsApp.
COD is common for our footprint supply parcels. Live animals are settled when you accept them at handover.
Yes — weather can shift it.
Stop-and-settle protocol.
International shipping is out of scope; our footprint and Indian interstate by arrangement only.
Our footprint handovers come with the traveller’s contact and progress notes.
Our footprint crates and vehicles are cleaned between animals before the next sector drop.
Our footprint travel crates come with the animal; keep-crates on request.
Records + any interstate cert we flag.
Weekend our footprint slots are available; Sunday mornings often work best for societies.
Supplies can carry a quoted rush fee; we will not overheat or stress an animal for speed.
Same-day evidence to us.
Punjab, Himachal, Uttarakhand and J&K districts with confirmation; hill-edge pins need an extra check.
Name them first for animals.
Chandigarh collection after an appointment confirmation.
Only catalogue species for our footprint — no illegal or unlisted wildlife.
Accompanied terms; ask for long hauls.
Light meal timing + water + scent item.
Redelivery/neighbour rules; animals rescheduled.
Yes, quoted.
Details + pins → our footprint quote.
Home
Browse Pets
Chat Account